About Us
Paul and Nome were married in Wayne County Indiana in 1965. Over the next thirty years working in the electronics industry they raised four children with jobs in Indiana, Ohio, Florida, Minnesota, Canada, The Silicon Valley and finishing up in San Diego. In 1995 they retired and opened The Computer Factory right here in beatiful downtown San Marcos and they haven’t budged since. Their claim to having the biggest and oldest computer shop west of the Mississippi has remained unchallenged since 2015.
In the 28 years since they opened The Computer Factory, Nome and Paul have watched the PC industry change from one where American computer manufacturers like Dell, Gateway and Packard Bell who once dominated the industry were replaced by Chinese manufacturers. Today Americas two dominant PC companies, Dell and HP, don’t design, manufacture, distribute and maintain PCs They simply buy Chinese PCs with their logos and distribute, sell, repair and maintain them through third party distribution and maintenance companies.
At The Computer Factory our focus is and has always been centered around helping home, school and small business users find optimal solutions to fit their specific needs. Corporations, governments and schools employ professional ITs to help them find optimal solutions. Small business, home and school users can’t afford that luxury, so it’s our job. Whether it’s helping small business owners figure out what system will best serve their needs or showing a frustrated senior citizen how to download a photograph, it’s all good. We and our technicians listen until we’re sure we understand the problem, and then we patiently and thoroughly explain the solution. We are “old school” and “small town” and we treat every person or problem with the courtesy, respect, and patience that you would extend to a friend. It’s called “high tech with high touch” and we’ve all got it.